The terms that apply to our website and our services.
By accessing or using the website of Redcanvass Business Solutions Pvt. Ltd. ("Company", "we", "our", "us") located at redcanvass.com, or by engaging our digital marketing services, you ("Client", "you") agree to be bound by these Terms of Use. If you do not agree to these terms, you must not use our website or services.
Redcanvass Business Solutions Pvt. Ltd. provides performance marketing and digital creative services including but not limited to:
The specific scope of services for each engagement will be defined in a separate Service Agreement or Project Brief agreed upon by both parties in writing.
All projects begin upon receipt of a written confirmation (email, WhatsApp, or signed brief) and an advance payment as agreed. Work will not commence until the scope is clearly defined and the advance is received.
Clients are responsible for reviewing and approving all deliverables. Approval may be provided in writing via email or messaging platform. Continued silence after the stipulated review period (as specified in the project brief) will be considered approval.
Each project includes a specified number of revision rounds as agreed in the project brief (typically 2 rounds). Revisions are defined as minor adjustments to the agreed scope. Additional revisions or changes to the original scope will be billed at our current hourly or project rate.
Significant changes to project direction after work has commenced may require a new project agreement and additional charges.
Client Materials: You retain all rights to the original assets, brand materials, and content you provide to us for use in your project.
Final Deliverables: Upon receipt of full payment, intellectual property rights for the final deliverables (logos, designs, edited videos, etc.) transfer to you. Redcanvass Business Solutions Pvt. Ltd. retains the right to display the work in our portfolio unless you request otherwise in writing.
Pre-payment: Until full payment is received, all deliverables remain the intellectual property of Redcanvass Business Solutions Pvt. Ltd. You may not use, reproduce, or distribute any deliverables until payment is cleared.
Third-Party Assets: If the project involves licensed fonts, stock images, music, or other third-party assets, you are responsible for ensuring proper licensing for your intended use.
The Client agrees to:
Both parties agree to keep confidential any proprietary information shared during the engagement. We will not disclose your business strategies, financials, or sensitive project details to third parties, except as required by law or as necessary to deliver the agreed services.
Client Cancellation: If you cancel a project after work has commenced, you will be charged for the work completed to date. The advance payment is non-refundable in all cases.
Company Cancellation: Redcanvass Business Solutions Pvt. Ltd. reserves the right to decline or discontinue services at its discretion. In such a case, a pro-rated refund for undelivered work will be provided.
Monthly Retainers: Either party may terminate a retainer agreement with 30 days' written notice. Charges for the current billing period are non-refundable.
Redcanvass Business Solutions Pvt. Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services or website. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.
We do not guarantee specific results (e.g., a specific number of followers, leads, or revenue) from our marketing services, as outcomes depend on numerous factors outside our control.
You agree not to use our website to:
These Terms of Use are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Lucknow, Uttar Pradesh, India.
We reserve the right to update these Terms of Use at any time. We will notify users of material changes by updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised terms.
For any questions regarding these Terms of Use, please contact: