Privacy Policy

1. Introduction

Welcome to Redcanvass Business Solutions Pvt. Ltd. ("we", "our", "us"). We are a Digital marketing company based in Lucknow, Uttar Pradesh, India. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, and company name when you fill out our contact or enquiry forms.
• Project Information: Details about your business, goals, and project requirements shared via our contact form or during consultations.
• Payment Information: Billing details when you engage our paid services. Payment data is processed securely by third-party payment processors and we do not store full card details.
• Communication Data: Messages, emails, or other communications you send to us.

We also automatically collect certain technical information when you visit our website:

• IP address and device type
• Browser type and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Communicate with you about projects, updates, and account matters
• Send you marketing communications (only with your consent, and you may opt out at any time)
• Improve our website and services based on usage data
• Comply with legal obligations
• Protect against fraud and unauthorised use

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our website or conducting our business (e.g., email service providers, payment processors, analytics tools). These parties are obligated to keep your information confidential.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred to the new entity.

5. Cookies

Our website uses cookies --- small text files stored on your device --- to enhance your browsing experience. We use cookies to:

• Remember your preferences and settings
• Analyse website traffic and usage patterns
• Provide relevant content and advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

6. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymise it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Portability: Request that we transfer your data to another service provider.

To exercise any of these rights, please contact us at redcanvassbizz@gmail.com.

9. Third-Party Links

Our website may contain links to third-party websites including our social media profiles (Instagram, Facebook). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will take steps to delete the information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: redcanvassbizz@gmail.com
• Phone: +91-8601876524
• Address: C-2/42, Vishesh Khand, Near Pride Hospital, Gomti Nagar, Lucknow, Uttar Pradesh – 226010, India